Careers

WQED Pittsburgh, honored with the Mid-Atlantic Emmy® Award for Station Excellence in 2006, 2007, 2015, 2017 and 2020, was founded in 1954 as the nation's first community-supported broadcaster. WQED creates, produces and distributes quality programs, products and services to engage, inform, educate and entertain the public within its community and around the world. WQED Pittsburgh is one of the first broadcasters in the country to be fully high-definition (HD) in its studio and field production capabilities. It is the parent company of WQED-TV (PBS); WQED: The Create Channel; Classical WQED-FM 89.3/Pittsburgh; WQEJ-FM 89.7/Johnstown; local and national television and radio productions; WQED Interactive (www.wqed.org); and The WQED Education Department.

Account Executive

The Account Executive is responsible for generating revenue for WQED Multimedia by developing and furthering relationships with clients to insure continued support for the organization's broadcast products and services.

Responsibilities:

  • Develop and present proposals to meet pre-determined needs of client for presentations.
  • Write contract request forms.
  • Develop schedule of announcements and deliver to FM and Production Assistant for traffic placement.
  • Write announcements for client approval and deliver to FM traffic person and/or Production Assistant along with video components.
  • Develop promotional and/or underwriting ideas for clients.
  • Collect payment from clients.
  • Generate new business through targeting prospects.
  • Maintain up-to-date information of broadcast businesses as well as client business.
  • Develop a list of targeted media and matching prospect's needs with WQED program/strategies.
  • Contact prospective client – pre-determine needs and set up appointments.
  • Volunteer for station events and perform other company projects as needed.

Required education and skills:

  • Associate's Degree or equivalent experience is required. A Bachelor's Degree is preferred.
  • One year of sales and marketing experience, preferably in the broadcast industry, is required.
  • Candidate must have a working knowledge of sales techniques and broadcast industry sales along with excellent customer service and social media skills.

Candidates should send a resume and cover letter with salary requirements to careers@wqed.org. No phone calls please.

EOE, M/F/D/V

Digital Marketing Specialist

The Digital Marketing Specialist (DMS) will be responsible for having a solid grasp on existing and upcoming digital content – with a key mission to continually market these assets to increase view counts, impressions, and other measurable metrics. The DMS will optimize digital platforms in accordance with company strategies and best practices. The DMS will help plan and execute digital marketing initiatives with a specific mission to increase audience growth, reach and engagement. The DMS will work closely with departments, such as Communications, Data Analytics, Production, Membership, Development, and Fundraising.

Responsibilities:

  • Work closely with the Data Analytics team to develop, manage, and optimize marketing campaigns across multiple mediums, channels, and platforms.
  • Collaborate with co-workers including production and graphic designers to edit/modify video content that aligns with digital marketing strategies.
  • Provide actionable analytics, data-driven insights, and reports in marketing and other areas as needed.
  • Track, monitor, and report on campaign results and KPIs, and utilize insights to continually develop and optimize goal-oriented campaigns.
  • Utilize Search Engine Optimization (SEO)/ Search Engine Marketing (SEM) best practices and tools to increase brand awareness, video views, and page views.
  • Identify industry trends and help conduct market and competitive intelligence research.
  • Work on other marketing initiatives as part of the Communications team, including advertising, events, and sales projects.
  • Develop or collaborate on social media campaigns to maximize user engagement.
  • Provide coaching to internal partners in accordance with data driven goals and strategies.
  • Work collaboratively with fundraising areas (foundation and corporate sales) to help build digital packages that are attractive to potential funders and sponsors.
  • The Digital Marketing Specialist will work in partnership with a cross-departmental team to establish financial expectations and audience growth goals.
  • Other duties as assigned.

More About You:

  • Data-driven: able to utilize analytics to successfully develop insights, formulate plans, and make decisions.
  • Team player mentality: ability to work in a fast-paced environment with cross-functional teams.
  • Highly organized with proven experience at managing multiple projects concurrently.
  • Exceptional verbal, written, and interpersonal communication skills.
  • Self-motivated with the ability to prioritize and manage time effectively.

Required Experience:

  • Bachelor’s degree in Marketing, Business, or related discipline required.
  • 3+ years of relevant digital marketing work experience.
  • 2+ years of relevant experience marketing and optimizing videos using industry-standard video editing software.
  • Experience with digital marketing campaign and platform management.
  • Analytics and reporting experience in multiple programs, including Excel.
  • Familiarity with implementing SEO/SEM strategies and editing HTML.

Candidates should send a resume and cover letter with salary requirements to careers@wqed.org. No Phone Calls Please.

WQED is an Equal Opportunity Employer with leadership and a culture that supports diversity and inclusio

Donor Engagement and Event Specialist

The Donor Engagement and Event Specialist is responsible for identifying, coordinating, and implementing
donor recognition and stewardship opportunities: mail, events, small meetings, lunch and learn, tours,
volunteer opportunities, screenings, etc. The purpose of these activities is to engage prospects, acquire
new donors, and cultivate and strengthen relationships with existing major donors.

Responsibilities:

  • Support development efforts by working throughout the organization to identify, collaborate and coordinate opportunities for donors to become further engaged with WQED.
  • Develop and coordinate ongoing assessment activities designed to determine the needs and interests of donors.
  • Develop, coordinate, and implement activities designed to recognize and steward donors, and volunteers utilizing both in-person and virtual events.
  • Establish, maintain, and follow timelines for event planning activities.
  • Develop opportunities to engage donors and promote events through social media and other multi-media platforms.
  • Follow-up with donors post-event to assess results and ensure donor needs are met. Respond and report as needed.
  • Work with the WQED corporate team to identify and secure underwriting for cultivation and engagement activities and events.
  • Assist with the recruitment and supervision of volunteers to support development efforts and needs: mailings, events, office work, seasonal etc.
  • Help to establish a formalized volunteer program including process and procedures that foster engagement and support the work of the organization.
  • Develop, coordinate and implement one signature WQED fund raising event. Work with underwriting to identify corporate benefits and assist in identifying, soliciting, and securing sponsors.
  • Assist with fund-raising and related activities with department to contribute to overall departmental success.
  • Inform others in fund-raising department about activities and issues through meetings and reports.
  • Volunteer for and participate in organizational committees and events, as needed and able.
  • Support the Director of Development and Development Associate as needed.
  • Ensure accuracy and consistency in donor records and databases. • Perform queries and produce reports as requested
  • Segment data for event management.
  • Other duties as assigned.

Required Experience:

 

  • Bachelor’s Degree preferred.
  • 3-5 years of experience required.
  • Strong organizational skills and ability to manage and coordinate multiple activities simultaneously.
  • Excellent interpersonal, written communication, analytical, and customer service skills.
  • Creative and strategic-thinking abilities.
  • Self-starter who can work independently and remotely as necessary.
  • Experience in producing large and small events
  • Good understanding of fundraising efforts
  • Knowledge of Microsoft Office and database experience.
  • Knowledge or ability to quickly learn existing and new technology necessary for virtual events.

Candidates should send a resume and cover letter with salary requirements to careers@wqed.org. No Phone Calls Please.

WQED is an Equal Opportunity Employer with leadership and a culture that supports diversity and inclusion

Premium Coordinator

Premium Coordinator (Part-Time 20 hours per week)

The Premium Coordinator is responsible for developing, identifying, conceiving, and tracking fulfillment of TV and FM pledge “thank you” gifts.

Responsibilities include but are not limited to:

    • Review all premium reports from the vendor to see what premiums are on backorder.
    • Send backorder letters and/or call WQED members to update them on the status of their gifts(s). Write standard letters, emails, etc. to members, vendors and other individuals as necessary.
    • Responsible for mailing concert/event letters and tickets to WQED members at least two weeks in advance of concert/event.
    • Communicate weekly with the premium fulfillment vendor to maintain timely premium fulfillment.  
    • Review all premium reports from the vendor to see what premiums have been shipped to members and/or delivered to the warehouse.
    • Communicate daily with WQED Donor Relations department to respond to member problems and issues regarding their premiums.  
    • Assist Director of On-Air Fundraising and Fundraising Producer with fundraising activities (i.e. concerts and/or events). – This will require occasional night and weekend work.
    • Maintain Premium information, master lists, costs and files.
    • Work with the vendor to ensure all premiums, tickets and details are loaded in to all necessary platforms such as Pledge Cart and NGOC.
    • Provide premium grids for TV & FM drives as requested by the Director of On-Air Fundraising.
    • Talk with PBS station colleagues around the system to get new premium ideas and trends.
    • Look through various product/merchandising catalogs to get new premium ideas and trends.
    • Work with FM staff to identify popular new music selections to be offered during fundraising drives.
    • Work with Donor Relations Specialists when call volume is higher than normal.
    • Assist in returning calls and emails to members.
    • Help ship in house thank you gifts to members when needed.

Required education and skills:

    • High school diploma preferred.
    • One-to-two years of experience preferred.
    • Strong understanding of on-air fundraising practices, strategies and tactics preferred. 
    • Excellent computer skills needed, including Microsoft Excel and Microsoft Word.
    • Excellent writing skills are necessary.  
    • Customer service experience and organizational skills desired.

Candidates should send a resume and cover letter with salary requirements to careers@wqed.org. No Phone Calls Please.

WQED is an Equal Opportunity Employer with leadership and a culture that supports diversity and inclusion.

Web Developer

The Web Developer plans, constructs, and maintains the public facing website for WQED. This position will maintain constant collaboration with the Web Content Producer/Designer, as well as internal stakeholders for ongoing website development needs and content updates to ensure site aligns with goals and strategic organizational objectives. The Web Developer must exhibit an expertise in website user experience, architecture, responsive design, development, search engine optimization SEO, and site analytics.

Responsibilities include but are not limited to:

    • Perform web site maintenance/security and regularly update content.
    • Create landing pages and microsites for WQED initiatives.
    • Improve website functionality by creating or enhancing existing modules and themes. 
    • Integrate website with third-party APIs. 
    • Assure web site functionality, monitor webmaster messages and troubleshoot defects. 
    • Adhere to standards of semantics and accessibility. 
    • Leverage WQED website to facilitate internal workflow.
    • Diagnose and address issues that affect performance and/or stability.
    • Limited video editing using desktop systems.
    • Manage WQED’s YouTube channel.
    • Help support and train user base within WQED.
    • Support ecommerce sites. 
    • Work with sales team on placement of ads throughout the site.
    • Work with Interactive team and other departments to plan media strategies for optimum delivery of projects, products and services. 
    • Provide monthly web reports using Google Analytics. 
    • PA PBS reporting.
    • Assist sales and other departments in reporting statistics on an as-needed basis. 

Required education and skills:

    • Bachelors Degree, preferably in area related to information systems and computer applications. (Experience can substitute for field of study).
    • Three to five years of experience in developing web sites and dynamic web applications (HTML5, CSS3/SASS, OOPHP)
    • Experience with content management systems including Drupal core site on drupal. Especially Drupal 8 and WordPress (legacy) (experience with custom module building and/or migration from older versions is a plus).
    • Understanding of responsive web design.  Mobile to tablet/desk top
    • Commitment to making all online properties standards-compliant and accessible.
    • Knowledge of Photoshop, Illustrator and other design tools and Premier or similar editing tools. 
    • Excellent communication, organization, multi-tasking and time management skills.
    • Ability to work independently as well as in collaboration with Interactive team.
    • Ability to set and meet critical project deadlines.
    • Ability to think creatively and strategically in problem-solving and developing new solutions
    • Customer service experience and organizational skills desired.

Candidates should send a resume and cover letter with salary requirements to careers@wqed.org. No Phone Calls Please.

WQED is an Equal Opportunity Employer with leadership and a culture that supports diversity and inclusion

Steeltown Manager

The Steeltown Manager supports youth program management with the coordination, execution, and promotion of Film Academy youth education programs.

Responsibilities include but are not limited to:

    • Train new and existing Teaching Artists and Teaching Assistants to execute youth programming. 
    • Supervise programming both in schools and at WQED. 
    • Execute training, programming, and workshops when necessary. 
    • Maintain professional relationships and communication with schools, community partners, families, and supporters. 
    • Coordinate and participate in outreach efforts to schools, community partners and families to extend the project’s reach. 
    • Increase project exposure on a national level through engagements such as film festivals, collaborations, and conferences.
    • Manage content creation and exposure (i.e. creative partnerships, broadcasting opportunities, etc.)  for The Reel Teens to ensure regularly posted content.
    • Manage and monitor all equipment, software, and resources as it applies to youth programming.
    • Collaborate with marketing and community efforts for the project (via events, social media, video, etc.), with a special focus on youth programming. 
    • Analyze and facilitate programs and determine results and ensure achievement of all objectives within standard/agreed upon timeframes, deadlines, and budgets. 
    • Coordinate and evaluate program activities to ensure they are efficiently contributing to program objectives.
    • Create and implement curriculum for schools and programming, including professional development for adult educators. 
    • Assist with administrative tasks such as budgeting and contracts/MOUs as necessary. 
    • Assist, approve and oversee curriculum for other teaching artists. 
    • Engage in professional development opportunities, especially as it relates to enhancing work with students and DEI (diversity, equity, and inclusion) training. 
    • Manage Teaching Artists and Teaching Assistant staff to monitor performance to ensure efficient functioning.

Required education and skills:

    • Bachelor’s degree or at least 5+ years equivalent experience in digital filmmaking and/or education. 
    • Experience, proficiency, and confidence in writing and implementing curriculum as it applies to video media production programming. 
    • Experience in a classroom setting and/or working with students (i.e. camps, after school programming, etc.). 
    • Expertise in working with students of various backgrounds including but not limited to: socioeconomic, racial, gender, and ability. 
    • Skills, knowledge and understanding of industry standard equipment and software.
    • Excellent communications skills – speaking, writing, presenting. 
    • Experience with social media – promotions strategy, community building and branding. 
    • Proficient in Microsoft Office, as well as G-Suite tools. 
    • Ability to exercise extreme care and caution in handling confidential information. 
    • Strong organizational and time management skills with attention to detail and ability to manage multiple priorities. 
    • Good problem-solving skills, flexible and creative thinker, with a positive attitude. 
    • Must have or have applied for PA Child Abuse History, PA Criminal Record Check and FBI Criminal Background Check Clearances. 
    • Teaching and/or non-profit experience is a plus but not required. 
    • Transportation to offices at WQED headquarters in Oakland, as well as to various locations and sites as needed for client work and educational engagements. 
    • Ability to work some weekends and evenings for programming and events. 

Candidates should send a resume and cover letter with salary requirements to careers@wqed.org.  No Phone Calls Please.

WQED is an Equal Opportunity Employer
with leadership and a culture that supports diversity and inclusion

Steeltown Director

The Steeltown Director is responsible for leading the creation, implementation and marketing of education and filmmaker support programs.  This position requires a high level of knowledge of digital media arts production, curriculum, youth development programming, and student-centered, project-based learning.  It also requires a “partnership” approach to business development, and interpersonal and relationship building skills conducive to working in a small team-based environment.

Responsibilities include but are not limited to:

    • Develop, launch, manage and set the vision for the programs, Steeltown Film Academy (SFA) and Steeltown Film Factory (SFF) and all of the programming encompassed therein. 
    • Collaborate closely with key members of the leadership team to develop and execute strategic goals for the program that fit with the overall strategy of the organization.
    • Develop an operational framework with curriculum, program outcomes and budget based on analysis of needs, as well as a program evaluation and impact reporting.
    • Have significant input into hiring, managing, and supervising program coordinators, teaching artists/assistants, interns, and student employees.
    • Collaborate with external partners and contractors to build visibility of the program and maximize enrollment/partner opportunities. 
    • Serve as liaison for local education consortia, arts groups, potential employers for graduates, etc.
    • Implement and manage a cohesive pathway from education to employment in digital media arts.
    • Manage and implement partnership agreements with other organizations related to the entertainment industry as necessary.
    • Coordinate and supervise the implementation of multiple public events throughout the year to encourage attendance in SFA and awareness of the organization (including but not limited to: Open Houses, Annual Film & Media College Fair, Remake Learning Days Event, etc.) 
    • Assist and contribute meaningfully to communications, marketing, fundraising.
    • Collaborate with other WQED project managers to leverage partnerships, opportunities and growth.
    • Other projects and assignments as warranted. 

WQED/Steeltown Film Academy:
    • Ensure the quality of Film Academy curriculum implementation internally and across all partners.
    • Develop and maintain relationships with schools and community organizations.
    • Communicate the value of the program via prepared estimates and proposals and contracts/MOUS and close on these contracts in a timely manner. 
    • Develop relationships with potential clients for the Teen Film Crew – pitch, prepare estimates, close on contracts for promotional videos.
    • Mentor Teens and Teaching Artists in relationship building and client satisfaction.
    • Manage Teaching Artists to become high quality mentors/teachers focusing on the development of hard and soft skills for each individual student through leadership and external professional development opportunities. 
    • Participate in regular meetings and mentoring with the Reel Teens.

WQED/Steeltown Film Factory:
    • Develop, launch, track, and manage programs that support local filmmakers through mentoring, education, networking and resource & referral. 
    • Manage WQED/Steeltown Workshop Series by coordinating independent instructors and their curriculum, providing a registration and marketing framework, and ensuring successful implementation of said workshops. 
    • Manage and coordinate Crew Connect networking events quarterly with other community partners. 
    • Manage fiscal sponsorship with filmmakers. 

Required education and skills:

    • Leadership and management experience in youth services or K-12 educational setting and in video/digital media production.
    • Bachelor’s degree or at least 10+ years equivalent experience in digital filmmaking and/or education.
    • Ability to articulate a vision about preparing youth for the future and artists for industry—from social, economic, cultural, and personal perspectives—to partners, funders and the community.
    • Expertise in working with students and adults of various backgrounds including but not limited to socioeconomic, racial, gender, and ability. 
    • Highly positive and enthusiastic working style that is transparent, encouraging, and capable of motivating others.
    • Skills and energies to build a team and lead effective staff development and training.
    • Relationship management skills and experience in fostering a team approach to youth development and creating collaboration among partner projects and organizations in youth development.
    • Excellent project management, planning and written and verbal communication skills.
    • Experience with and/or understanding of the application of digital media technology to educational programs for youth in nonprofit or K-12 settings.
    • Proficient in Microsoft Office, as well as G-Suite tools.
    • Adaptability in becoming proficient in evolving industry technology as needed.
    • Ability to exercise extreme care and caution in handling confidential information. 
    • Strong organizational and time management skills with attention to detail and ability to manage multiple priorities. 
    • Good problem-solving skills, flexible and creative thinker, with a positive attitude. 
    • Must have or have applied for PA Child Abuse History, PA Criminal Record Check and FBI Criminal Background Check Clearances. 
    • Teaching and/or non-profit experience is a plus but not required. 
    • Transportation to offices at WQED headquarters in Oakland, as well as to various locations and sites as needed for client work and educational engagements. 
    • Ability to work some weekends and evenings for programming and events. 

Candidates should send a resume and cover letter with salary requirements to careers@wqed.org.  No Phone Calls Please.

WQED is an Equal Opportunity Employer
with leadership and a culture that supports diversity and inclusion